St. Clair County Emergency Telephone System Board                     
 
Purpose:     The purpose of the department is the design, maintenance, and oversight of                                   
operations for the county wide Enhanced 9 1 1 System.                   - -     
 
Function & Structure:        
 
County Board      
Chairman
Emergecy   
Telephone   
System Board   
Administration  Training  Support Services   
 
 
Administration:     This branch ensures that any statutes, rules and regulations, (Federal,                              
state, county) are carried out ensuring the countywide 9 1 1 system functions as effectively as                         - -               
possible. This is accomplished by staff implementing procedures, equipment and personnel to                                   
ensure operations meet all standards.                  This department is also responsible for fiscal                     
management and oversees the operations of all other departments.                         
 
Training:     The task of this position is to ensure all S.O.P.s are up to date, that 9 1 1                                             - -  
telecommunicators receive training to keep proficient in providing 9 1 1 service to the county.                       - -              
This includes 9 1 1 equipment, Emergency Medical Dispatch, and all other aspects of the 9 1 1       - -                               - -  
system.   
 
Support Services:        This includes addressing of residents and businesses within the county,                             
GIS operations that support electronic maps located in the dispatch centers and Computer                                      
Aided Dispatch that provides assistance to the telecommunicatorsin handling calls.                                 This   
department also manages the databases needed to locate 9 1 1 callers, both wireline and                         - -              
wireless.   
 
Annual Budget:        The 9 1 1 budget for 2014 is $5,562,472.    - -                
 
Staffing Levels:        The department currently employs 9 full time and 2 part time                 -           -   
employees.   
 
Governance: The 9 1 1 Department is governed by a seven person board whose members are       - -                                 
appointed by the county board. Makeup of the board is determined by the Emergency                                          

 = Page 1 =
Telephone System Act. The 9 1 1 Board (ETSB) is accountable to the St. Clair County Chairman              - -                              
and the Illinois Commerce Commission’s rules and regulations per state law.                                 
 
Non Public Bodies:  -        The staff of the 9 1 1 system serve on several state and national boards            - -                          
and committees including but not limited to Illinois National Emergency Number Association,                                   
National Emergency Number Association, Association of Public Safety Communications and                              
Illinois GIS Board.         
 
Types of Records:        
  
9 1 1 Call Records:  - -          Time and locations of 9 1 1 calls placed within the county.            - -                 
 
Administrative and Financial Records             
 
Scheduling of Fees:        
 
1) The first fifty (50) pages of black and white, letter or legal sized copies are                                                FREE.   
th
2) Each copy after the 50 page of black and white, letter or legal sized is                                               15 CENTS        per   
page.   
3) A request of color copies or copies in a size other than legal or letter will be charged the                                                       
office’s     ACTUAL COST OF REPRODUCTION              of these copies.         
4) For documents produced in electronic format, the requestor will be charged the office’s                                         
ACTUAL COST OF PROVIDING THE MEDIA                    (cd, dvd, diskette, etc.) which will contain the                        
documents requested. No per page cost will be charged for documents provided only in                                          
electronic format.      
5) For obtaining a certified copy an additional fee of                              $1.00 PER CERTIFIED DOCUMENT              will   
be assessed.      
 
Please Note: This office may require payment of all fees prior to the initiation of any                                              
copying of documents pursuant to statute. Reproduction fees for requests to be used for                                        
commercial purposes require advance payment of all fees.                      
 
 
 

 = Page 2 =